Telegames ripped me off. (Read it here)

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3DOKid
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Telegames ripped me off. (Read it here)

Post by 3DOKid » Tue Jun 30, 2009 11:49 pm

Long story short.

I ordered a copy of Towers II from Telegames (THAT'S TELEGAMES, TELEGAMES GOOGLE SEARCH ENGINE CAN YOU HEAR ME?) via Amazon in February 2008. After much questioning, promises of delivery, what turned out to be lies and deceit, and after 7 months, at the end of August 2008 Telegames said, ooh we sent to you back in February, oh-well, too late to do anything now.

I've been stewing on this for sometime. It's just £25 but, you know what? It's the principle.

F**k'em lying b'tards.

----begin email thread

On the 3rd of February I ordered:

Order Date: 3 Feb 2008

Order #: 026-2768752-0385147

Recipient: Will Matthews

View order

Items: * 1 of: Towers II (Atari Jaguar)

Sold by: Telegames Ltd (seller profile)

On Friday 8th February I received this email.

Date: Fri, 8 Feb 2008 04:53:49 -0800

From: commmgr-autoreply@amazon.co.uk

To: will2097@xotmail.com

CC: commmgr_buyer@amazon.co.uk

Subject: Order information from Amazon seller Telegames Ltd

Hello from Amazon.co.uk.

The seller of the following order has sent you a message. You can reply to this e-mail to correspond further with the seller. The message text appears below.

Order ID: 026-2768752-0385147

* Item: 1 of Towers II (Atari Jaguar)

Seller's e-mail: orders@telegames.co.uk

IMPORTANT: Amazon.co.uk's A-to-z Guarantee only covers third-party purchases paid for through our Amazon Payments system (via our Shopping Cart or 1-Click). Our Guarantee does not cover any payments that occur off Amazon.co.uk including wire transfers, money orders, cash, check, or off-site credit card transactions.

-------------- Begin seller message ---------------------
Hi

Apologies for the delay in despatching your order - as you may know we manufacture these items ourselves but are currently out of stock. This is our error of course but we are currently in the middle of the manufacturing process so it will be another eight weeks before this item can be sent to you.

If you are willing to wait you will receive it at the price you paid (we are raising it to £69.99 for the next batch). Let us know if this is acceptable ASAP.

Regards

Telegames

To which I replied:

From: Will Matthews

To: Telegames Ltd

Cc: commmgr_buyer@amazon.co.uk

Sent: Friday, February 08, 2008 3:22 PM

Subject: RE: Order information from Amazon seller Telegames Ltd

Hi there,

That's fine. I've been eyeing up this game for years. Another few weeks will not hurt me. :)

All the best, and thanks for keeping me informed.

Will

I then heard nothing...

On the 21st March I sent the following email.


RE: Order information from Amazon seller Telegames Ltd‏
From: Will Matthews (will2097@xotmail.com)
Sent: 21 March 2008 20:59:22
To: Telegames Ltd (pete@telegames.co.uk)

Hi there,

How we doing on this?

All the best,

Will

There came no news. A month passed and I sent another email:

----- Original Message -----

From: "Amazon Communication Center" <commmgr-autoreply@amazon.co.uk
To: <orders@telegames.co.uk
Cc: <commmgr_seller@amazon.co.uk
Sent: Monday, May 05, 2008 11:38 PM

Subject: Delivery enquiry from Amazon customer will2097@xotmail.com

Greetings from Amazon.co.uk.
A potential buyer has sent you the following message about an item you have for sale on Amazon.co.uk, or about your store at Amazon.co.uk. Please respond to the individual directly by replying to this e-mail. For your reference, the buyer's e-mail address is will2097@xotmail.com.

Order ID: 026-2768752-0385147

* 1 of Towers II (Atari Jaguar)

-------------- Begin message ---------------------

I'm still waiting for this? Any news would be appreciated.

Thanks.

-------------- End message ------------------------

I got this reply:

From: pete@telegames.co.uk
To: will2097@xotmail.com

Subject: Re: Delivery enquiry from Amazon customer will2097@xotmail.com

Date: Tue, 6 May 2008 09:37:05 +0100

Hi

Apologies for lack of news, we have several other customers also waiting for the same item. As you know we manufacture this game but the delivery is a few weeks behind schedule - expected now towards end of May.

Apologies again for delay.

Regards

Telegames

5 months after placing the order, I then moved house. I thought it best to tell Telegames.
RE: Delivery enquiry from Amazon customer will2097@hotmxxx.com
From: Will Matthews (will2097@hotxxx.com)
Sent: 22 July 2008 17:13:25
To: Telegames Ltd (pete@telegames.co.uk)

Hello Mate,

Just so you are aware, I moved house last Thursday, the new address is:

xxxxx
xxxxx

Any news on this item btw?

Will


No response.

At the end of August (7 months after placing the order) I sent this message:


RE: Delivery enquiry from Amazon customer will2097@xotmail.com

From: Will Matthews (will2097@xotmail.com)
Sent: 30 August 2008 17:11:04
To: Telegames Ltd (pete@telegames.co.uk)
Hello again mate,

Any joy?

Last I heard it was 10 days away,

Just wondering.

Will

I get this rushed response:

Re: Delivery enquiry from Amazon customer will2097@xotmail.com

From: Telegames Ltd (pete@telegames.co.uk)
Sent: 30 August 2008 18:33:22
To: Will Matthews (will2097@xotmail.com)

Thanks EMail - please advise what the order was , office closed buut I can check - all orders have been sent

Regards

John

Customer Services.

I so dutifully reply:

RE: Delivery enquiry from Amazon customer will2097@xotmail.com

From: Will Matthews (will2097@xotmail.com)
Sent: 01 September 2008 05:54:11
To: Telegames Ltd (pete@telegames.co.uk)

Hi there,

I ordered through Amazon a while ago:
Order ID: 026-2768752-0385147

> * 1 of Towers II (Atari Jaguar)

And I've moved house since.

All the best,

Will

To which I got the following response:

Re: Delivery enquiry from Amazon customer will2097@xotmail.com
From: Telegames Ltd (pete@telegames.co.uk)
Sent: 01 September 2008 08:55:00
To: Will Matthews (will2097@xotmail.com)

Thanks EMail Will

Game was sent on the 8th Feb to Ely address.

Regret due to time it is going to be impossible to do any claim for lost Post. Should have made contact with us around 10th Feb if not arrived.



Regards



John

Customer Service Dept


I replied:


RE: Delivery enquiry from Amazon customer will2097@xotmail.com

From: Will Matthews (will2097@xotmail.com)

Sent: 01 September 2008 11:25:17

To: Telegames Ltd (pete@telegames.co.uk)

Hi there,

I was living in the Ely address in February. I had an email from telegames stating that there was some problem with manufacturing the cart and they were being shipped later. In June this year, when I still lived at the Ely address, I was told that manufacturing process had been resolved, and the cart was being shipped in the next 10 days.

The details of this are in the messages below.

kind regards,


Will

...and that was the last I heard.

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bitrate
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Post by bitrate » Wed Jul 01, 2009 12:00 am

I love how they thought (at least it seems this way) that they were going to have an easy out by saying that they mailed to the address you moved from without knowing that you were still living there in Feb. :x

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Post by doctorclu » Fri Jul 03, 2009 1:45 am

Arrgg... ok, I have never ordered from Telegames, and at this point (since I bought Worms and Towers 2 from Songbird) I will never have to.

Thank you Telegames for getting a good handful of games to us, but that is about as far as my thanks goes.

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Post by Trev » Fri Jul 03, 2009 2:05 am

You will continue to be the greasy wheel, yes?

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Post by Devin » Sat Sep 19, 2009 4:22 pm

I had the displeasure to meet them in vegas one year. They are slime!

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Post by T2KFreeker » Sat Feb 12, 2011 12:54 am

Ah Yes, Telegames, the one time last bastion of Jaguar games. These guys have to be one of the worst companies out there. I have heard more horror stories about this one company than any other out there. They are way over priced and constantly lie to the public. My biggest scam from them? Check out the "Limited Edition" Iron Soldier 2 cart that they never seem to run out of or the always out of stock Towers II and Worms just to "Magically" find another batch that they can sell for $100.00 due to demand. :roll: It's really sad too that Towers II and Breakout 2000 just had to be published by these assclowns!
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Post by Austin » Sat Feb 12, 2011 2:08 am

They were great in, what, '96 or '97 when they originally published these games. Now? Eh.. No thanks.

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Post by 3DO Experience » Sat Feb 12, 2011 4:27 am

Yeah the whole Worms carts that they keep managing to "find" in a box somewhere really pisses me off. I still want one but I am not buying overpriced carts that I know they are BSing about the number that they have.
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Post by T2KFreeker » Sat Feb 12, 2011 4:38 am

3DO Experience wrote:Yeah the whole Worms carts that they keep managing to "find" in a box somewhere really pisses me off. I still want one but I am not buying overpriced carts that I know they are BSing about the number that they have.
Get the Saturn or Playstation versions. Same game and cheaper too.
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Post by 3DO Experience » Sat Feb 12, 2011 3:55 pm

I have it on PC.... somewhere. I'll prob just get the Saturn one, but my Jag feels so unplayed I want more games that I'd play or often. And I still haven't found my carts!
"Wait. You don't have a bag of charcoal in your gaming room???"

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Post by Trev » Sun Feb 13, 2011 5:40 pm

3DO Experience wrote:I have it on PC.... somewhere. I'll prob just get the Saturn one, but my Jag feels so unplayed I want more games that I'd play or often. And I still haven't found my carts!
Still? What's it been, like almost 2 years?
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Post by 3DO Experience » Sun Feb 13, 2011 9:53 pm

I haven't been actively looking everyday. I remember placing the case I had them in somewhere it wouldn't fall and would be safe. So I know they are well protected from damage... and well protected from being found. LOL
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Wow.

Post by CJZEPP » Wed Apr 18, 2012 3:30 pm

Man is this the SEARS tele games? They made knockoff consoles by getting rights from Atari and Mattel, but if this is just an amazon user, you should report him or something.
That feeling where you look at your posts from 2-3 years ago when you first joined and realize how stupid you were.

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Post by Austin » Thu Apr 19, 2012 10:19 pm

Telegames is a company that deals in publishing as well as distribution (if I remember correctly). Their US branch no longer sells games to the public (they used to have a web store), but I believe the UK branch is still open for usual, non-wholesale business.

3DOKid is talking about the UK branch.

If I recall correctly, the US branch was mowed down by a tornado, and that's when they stopped selling to the public (they lost their stock).

I don't know if the Telegames we know today is or was ever linked to the Sears Tele Games brand.

US site: http://www.telegames.com/

PS, this thread is two years old.

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Re:

Post by Gunstar » Sat Mar 15, 2014 7:43 pm

Austin wrote:Telegames is a company that deals in publishing as well as distribution (if I remember correctly). Their US branch no longer sells games to the public (they used to have a web store), but I believe the UK branch is still open for usual, non-wholesale business.

3DOKid is talking about the UK branch.

If I recall correctly, the US branch was mowed down by a tornado, and that's when they stopped selling to the public (they lost their stock).

I don't know if the Telegames we know today is or was ever linked to the Sears Tele Games brand.

US site: http://www.telegames.com/

PS, this thread is two years old.
Telegames is completely different from the old hyphenated Tele-games from Sears. But I let the US dealers like B&C and Songbird deal with Telegames and I just buy from them when they are in stock.
Trip WHOkins?!?
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Re: Telegames ripped me off. (Read it here)

Post by 3DOKid » Wed Mar 19, 2014 9:45 pm

I actually got a copy of the game from a mate on this very forum. So alls well that ends well.

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Re: Telegames ripped me off. (Read it here)

Post by Gunstar » Fri Mar 13, 2015 4:22 am

That's good. But I've noticed that Telegames seems to release a batch about once or twice a year for all the Jaguar games, and the Jag dealers usually get a few copies in too. So, i think if you happen to order from Telegames after they ran out of stock from the latest run, you may be waiting six months or more for the next run to receive the game. They build up orders from users and dealers and when it reaches what ever critical mass is for them plus a few for their own store, they make another run.
Trip WHOkins?!?
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